SOCIAL SECURITY SCOTLAND - Substantial Upcoming Job Opportunities REF:

Closing Date 31/10/2021

We are inviting you, your colleagues and any of your customers who might be interested in applying, to join one of our workshop sessions. These sessions will provide more details around our opportunities, our new recruitment process, with candidate tips and advice to support making a great application.

The information within this email provides an overview of:

• Upcoming opportunities with our Local Delivery services across all 32 Local Authority across Scotland

• Upcoming opportunities at our Dundee and Glasgow offices   

• How we will support candidates in making a great application, with links to sign up to one of our workshop sessions

• The benefits of joining Social Security Scotland

• Our different options for working patterns and hours

• Our commitment to diversity and inclusion. 


What’s Coming Up?

We have significant campaigns with a substantial number of roles in each campaign that we are planning to go live with in the coming weeks.

Client Support Advisor (Local Delivery) – Positions in all 32 Local Authority areas across Scotland

£26,995 to £29,776 (B1)

Applications expected to be open: Late-September / Early October


Client Support Team Leader (Local Delivery) – Positions in all 32 Local Authority areas across Scotland

£31,266 to £35,813 (B2)

Applications expected to be open: Late-September / Early October


Client Manager Campaign – Dundee & Glasgow

£26,995 to £29,776 (B1)

Applications expected to be open: Late-September / Early October


Delivery Team Manager – Dundee & Glasgow

£31,266 to £35,813 (B2)

Applications expected to be open: Late-September / Early October

Client Advisor – Dundee & Glasgow

£20,864 to £23,032 (A3)

Applications expected to be open: Mid October

Team Manager – Dundee & Glasgow

£26,995 to £29,776 (B1)

Applications expected to be open: Mid October

Making a Great Application

We are running a series of virtual workshops for you and any stakeholders who you think may be interested in applying for a position with Social Security Scotland.

These sessions will comprehensively cover:

       Our job opportunities

       Our new application process

       Each stage of the candidate recruitment journey

       Tips and advice that will help candidates to submit a great application

       The opportunity to ask questions.

If you, your customers or stakeholders wish to attend a session please click the link below to book a place:

We would strongly recommend that candidates attend a workshop before submitting an application!


A Great Place to Work

There are many benefits to choosing a career with Social Security Scotland.

Along with competitive starting salaries that rise through pay steps naturally with tenure, all Social Security Scotland employees benefit from a Civil Service Pension scheme, offering generous contribution options, and giving you the opportunity to build towards a secure retirement.

A job with the Civil Service also offers the opportunity for a balanced work life, offering 25 days annual leave on joining plus 11.5 public and privilege days leave – 36.5 days leave a year from day one!

After four full years’ service, the annual leave allowance increases to 30 days on top of the 11.5 public and privilege days. We also offer up to three days paid special leave a year for our staff to participate in volunteering.

We are committed to staff training and development. When an individual joins us, we provide comprehensive training to ensure that people are comfortable and confident of being able to perform to best of their abilities in the role that have been hired to carry out. A wealth of online training and available courses are available for staff who want to develop personally and professionally.

With the staged roll of our Social Security benefits we are experiencing rapid growth as an organisation. This is creating incredible career and development opportunities for our staff to progress within our organisation.

Our Flexible Working Options

We are excited to employ a workforce that is representative of the people we serve in Scotland. As an inclusive employer, we are constantly looking for ways to support our staff and ensure that a healthy work/life balance can be maintained.

We know that work should align with your other commitments, for example, childcare, other caring responsibilities or studies, and that’s why we are delighted to be able to offer a flexible approach to work.

We offer part time working for all our roles. We will listen to what arrangement would suit you best and do our best to accommodate within our organisation.

We have a number of students who work part time during their studies and, upon graduation, take up full time working with us. We also offer term time for those who have childcare responsibilities.

If you are successful in applying for one of our roles, we would welcome a conversation with you about how best we can work together to find a situation that suits both of us.


Our Commitment to Diversity and Inclusion

We Pride ourselves on our culture of inclusivity, creativity and positivity for all, and a full induction and training programme is supplied to each successful candidate.

We provide ongoing support for all staff including supporting all reasonable adjustments. We offer an Employee Assistance Programme that is a free service, providing confidential, independent and unbiased information and guidance 24 hours a day, seven days a week.

There are no minimum requirements in terms of work history or qualifications for our A Band positions and we have added relevant experience as an acceptable alternative to minimum qualifications requirements for our B band posts.

Disability Confident Scheme

We are a Disability Confident employer, committed to inclusive recruitment, proactively taking action to improve how we recruit, retain and develop disabled people.

We welcome applications through the Disability Confident Scheme and all applications will be considered equally.

When applying through Disability Confident Scheme, as long as candidates score at the minimum requirement in all essential criteria examples, even in circumstances where the pass mark is raised above this baseline, they will be invited to the interview assessment stage.

We are committed to making reasonable adjustments throughout the recruitment process and when an individual joins us, to where and how they work.


Contact Us

Please sign up to one of our Workshop sessions and encourage any interested potential candidates, colleagues or stakeholders to book on.

If you have any questions in the meantime, please reply and we will look to respond at the earliest opportunity.